The e-Government Authority, in cooperation with the innovation team in the Customs Department, organized a brainstorming workshop entitled Innovation in the Work Environment for Inspectors and Officers of Customs Centers, which was presented by Kholoud Al-Kibali, a project manager in the Customs Department. The workshop aims to come up with many ideas and initiatives that lead to finding the best methods and solutions. Innovativeness to develop services and face challenges in the work environment.